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Privacy Policy
Last updated: May 13, 2026
1. Information We Collect
When you use MyNeedUrban services (website or mobile app), we may collect:
- Name, phone number, and email address
- Service address and location data
- Booking history and preferences
- Payment information (processed securely via Razorpay)
- Device information and app usage analytics
2. How We Use Your Information
- To process and fulfill your cleaning service bookings
- To send booking confirmations and status updates
- To communicate offers, discounts, and service updates
- To improve our services and user experience
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share information only with:
- Our cleaning team (name, address, service details — for service delivery)
- Payment processors (Razorpay — for secure transactions)
- Firebase/Google (for app infrastructure and analytics)
4. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), Firebase security rules, and secure payment processing to protect your data.
5. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us at myneedurban@gmail.com.
6. Contact Us
For privacy-related questions: